FAQ Frequently Asked Questions
DO I NEED A PAYPAL ACOUNT?
At the moment we only accept paypal payments.
If you do not have a paypal account you can still pay via credit card through the paypal system.
Payment is due within 48 hours of purchase otherwise we reserve the right to cancel the order, however we will notify you before doing so.
ARE TAXES INCLUDED?
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
HOW MUCH IS THE SHIPPING?.
All items are shipped from Quebec, Canada , within 3 working days of when payment is received.
Please ensure all your shipping address details are up-to-date.
Shipping is free within Canada and the U.S. Outside of Canada custom duties may occur, depending on your region and local customs duties. These charges are at the customers own expense.
RETURN POLICY
Returns will only be accepted if the product is obviously faulty and not used.
We cannot be held responsible for damage that occurs during transit in the postal system.
We do not offer refunds for change of mind, however we reserve the right to consider each case separately.
All return postage expense are to be paid for by you.
we take care when creating each item and do our best to only sell items in their best condition.